16 de janeiro de 2014

YELP IS GOOD FOR BUSINESS, NOT FOR CONSUMERS. For those, like me, who believe in Yelp, this is the message they just sent me: «We wanted to let you know that we've removed your review of Mike's Cigars. Our Support team has determined that it falls outside our Content Guidelines because it lacks a firsthand customer experience at this business location.» What I wrote was the following: «Online products arrive in miserable conditions (I bought some Padron cigars and I have to put them in garbage). Service doesn't exist at all (nobody answer my question). Conclusion: don't buy anything from this store, at least the online store. Use Famous Smoke Shop, for example.» Any conclusion to be drawn? Yes, it’s in the title of this post.